BaytakPrivacy policy
What Baytak collects, why we collect it, who receives it, and what you can do about it.
- Your data runs Baytak. It is used for the purposes listed on this page.
- No card details, ID numbers or passwords. You sign in with a phone number and a code.
- You can delete your account in the app, and your personal data goes with it.
- ChatGPT never receives phone numbers or emergency contacts, even if you connect it.
Who we are
Baytak is a service for residential buildings in Lebanon, operated by Zaven Lepedjian. It lets a building's administrator issue receipts for building fees and lets residents see what they owe. This policy explains what we collect, why, who receives it, how long we keep it, and what you control. You can reach us at zavenlepedjian@outlook.com.
What we collect
- Account
- Your phone number, which is how you sign in, and your role (resident or building administrator).
- Profile (optional)
- Your first and last name, and an emergency contact's name and phone number.
- Your home
- Your building, apartment number, floor and a short apartment description.
- Receipts
- Amounts, currency (USD or LBP), dates, notes written by your administrator, and whether each receipt is paid.
- Location
- If you allow location access, your phone's location when you sign in. We keep your most recent location to show the buildings nearest to you. Administrators also set their building's location on a map.
- Notifications
- A push notification token for your device, removed when you sign out.
- Personal wallet (optional)
- The income and expense entries you add yourself.
- Technical logs
- Requests to our servers, with phone numbers masked.
We do not collect payment card details, government identifiers or passwords. We do not store your sign-in codes: a code is sent to your phone and checked by our verification provider.
Why we use it
To sign you in, show you your receipts and what you owe, let your administrator issue receipts and record payments, notify you about receipts and join requests, show nearby buildings, keep the service secure and fix problems. If that ever changes, we will update this policy first and tell you in the app.
Who receives it
- Your building administrator sees your name, phone number, apartment, emergency contact and payment status.
- Service providers process data for us: Microsoft Azure (hosting, database and logs, in the EU, North Europe region), Twilio (sending and checking sign-in codes for your phone number) and Expo (delivering push notifications).
- ChatGPT (OpenAI), only if you connect Baytak to it. Baytak then sends ChatGPT the results of the Baytak tools used in your conversation: your apartment, receipts and payment status. For administrators, that also includes residents' names, apartment numbers and payment status in their building. Baytak never sends phone numbers or emergency contacts to ChatGPT, and does not receive your ChatGPT conversations, only the requests ChatGPT makes to Baytak's tools. OpenAI handles that data under its own privacy policy. See Baytak in ChatGPT.
- Authorities, when the law requires it.
How long we keep it
- Sign-in code records: deleted after 2 days.
- Account, apartment and receipt data: until you delete your account or your administrator removes your apartment.
- Technical logs: 90 days.
- ChatGPT connection: access lasts 1 hour at a time, and a connection ends after at most 30 days, or when you sign out of Baytak.
Your choices
- Edit your profile in the app.
- Delete your account in the app: open Account, then choose Delete account. This removes your personal data. Details.
- Turn off location or notifications for Baytak in your phone's settings at any time.
- Disconnect Baytak in ChatGPT's settings, or sign out of the Baytak app to end every session, ChatGPT's included.
- Ask us for a copy of your data, or for a correction, at zavenlepedjian@outlook.com.
Security
Traffic between the app and our servers is encrypted with HTTPS. The app keeps your sign-in in your phone's secure storage, and signing out ends it.
Children
Baytak is not directed at children under 13.
Changes to this policy
We will post changes here with a new effective date, and tell you in the app when they are significant.
Contact
Questions about this policy or your data: zavenlepedjian@outlook.com.