Delete your account
You can delete your Baytak account yourself, at any time, from the app.
Delete your account in the app
- Open Baytak and go to Account.
- Choose Delete account.
- Confirm. The deletion happens immediately and cannot be undone.
What gets deleted
- Your profile, including your name and emergency contact.
- Your apartment, and the receipts issued to it.
- Your personal wallet entries.
- Your sign-in code records.
- If you are a building administrator: your building and its receipt format.
Any ChatGPT connection you made stops working, because it relies on your account.
What we keep
Technical logs are kept for 90 days, with phone numbers masked. Nothing else tied to you is kept after deletion.
If you are an administrator
A building that still has residents or receipts cannot be deleted with its administrator's account, because the residents' records belong to the building. Write to zavenlepedjian@outlook.com and we will help you hand the building over first.
If you cannot open the app
Write to zavenlepedjian@outlook.com with the phone number on your account. We will ask you to confirm that the number is yours before we delete anything.